Posts Tagged ‘Team effectiveness’

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The Full Circle of Collaborative Intelligence

October 27, 2009

In this final week of October we will wrap up our discussion on Collaborative Intelligence (CQ, CI). In the previous two blogs we evaluated motivation, team identity, emotional awareness, and communication. These are skills and behaviors that successful teams seek out when improving CQ. The circle isn’t complete without these final three. In this blog stress tolerance, conflict resolution, a positive mood are examined.

Stress tolerance is the skill of holding the world’s parade of unpleasant surprises at bay. Using other skills such as emotional awareness, conflict resolution, and communication will allow a group to deal with stress earlier in the development and thus make it more manageable. Dealing with adversity and turning challenges into opportunities is the best outcome of stress tolerance.

Conflict resolution is the process employed by individuals and teams facing confrontation. What team do in the face of adversity can define the group. when you’re willing to entertain change and conflict, giving up much of the illusion that you’re in control, you and your team can actually find powerful new levels of success.

One attribute that can effect conflict resolution and stress tolerance is a Positive Mood. Optimism and simple happiness have a lot to do with this type of attitude. As a leader, when people look to you during adversity and you can reflect a positive mood the results are exponential.

These skills and behaviors are the first steps needed to raise the collaborative intelligence of a group. When analyzing a group be sure to recognize your own deeds first. Leading by example has always been the most effective way to create a positive a environment.

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Building Collaborative Intelligence with Emotional Awareness and Communication

October 19, 2009

On the last post we began discussing what it takes to enhance a team’s collaborative intelligence (CQ, CI). On that post we discussed motivation and team identity. On this post we will highlight emotional awareness and communication as fundamental skills in developing with a team’s collaboration.

Emotional awareness is one of the most underutilized of the qualities. Emotions are a rich resource of data and good data leads to good decisions. Understanding emotions improves performance, which drives results.

What makes communication effective is a vast topic; it is the everyday infrastructure that defines our career paths and our most cherished relationships. For a collaboration to be brought to its fullest potential all the participants have to have the ability to relate and respond to their ideas and observations.

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Build CQ with Team Identity and Motivation

October 10, 2009

Build CQ with Team Identity and Motivation

Does your team or group struggle with productivity?  Come at it with a new twist.  Instead of deciding to fix a little part go for the gold and build Collaborative Intelligence (CI or CQ). Developing Collaborative Intelligence (CI or CQ) within a group or team takes effort and recognition of the value CQ brings to the table. Some degree of collaborative intelligence may already exist in a group, however without acknowledging its effect and attempting to utilize that intelligence, inefficiencies and redundancies will plague the team. Honing key skills and behaviors with the direct intention of improving your team’s CQ will improve their partnerships and productivity.  The 7 key skills measured by the TESI http://theemotionallyintelligentteam.com are the indicators of a team’s capacity to build CQ.  Those 7 begin with:

Team Identity through which team members find a purpose for their work. This might seem a bit elementary, but it remains critical that everybody within the group finds a personal reason to engage and a reason for the whole team to exist.  How else do they measure success or feel proud?

Next comes team motivation, which measures the commitment to mobilize their three basic resources: time, energy and intelligence. When every member understands and stands behind the goals of the group the more likely they are to be motivated. Building this feeling in people is what makes great leaders.

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Exploring Collaborative Intelligence

September 23, 2009

Collaboration – a word increasingly used, a goal set by organizations of all types – governments, for profit, and non-profit – yet what is it?

You know collaboration is a popular concept, but do you know when you’re being collaborative?  Do you do it well?  Does your team?  How about your organization?  Signs of the desire to collaborate increase daily and the challenges on our planet that call for high level collective actions are indisputable.  So let’s help one another know how to collaborate and how to do so intelligently!  This is an invitation and a challenge we hope you’ll join!

We’re launching the discussion; and you know the only way for it to be truly collaborative and intelligent is by bringing our collective wisdom to the front.  Your voice is needed! So join the blog discussion!

cgteammodel_250The Collaborative Growth Team Model demonstrates the process to building collaborative intelligence through effective team work.  Team’s can measure their functioning and strategically improve through using the TESI® and you can learn more through The Emotionally Intelligent Team.

Let’s explore root concepts that lead to Collaborative Intelligence.

What is Collaborative Intelligence?

Collaboration involves working with one or more people in order to achieve a resilient result.  Intelligence is the ability to learn and apply facts and skills; we especially consider a person or an action intelligent when the ability is highly developed.  Collaboration is a composite skill that emerges from the masterful use of your ESE skills. The members of a football team collaborate when they huddle and agree that they will each do their part to execute a particular play. In the middle of the play, except in the face of an unexpected opportunity, the fullback won’t decide to change the play because he’d prefer to run the ball rather than block! Team loyalty is unquestioned.

What is Emotional Intelligence?

Emotional Intelligence is the name of a discipline which studies the physiological and behavioral aspects of effective emotional communication. It could be called the art of influence, because any time we need to persuade someone to follow a specific course of action we need to influence their thinking and decision-making processes. This, it turns out, is accomplished through how effectively we interpret their emotional signals and respond with our own.

Over the past 20 years psychological researchers have developed scientifically validated and reliable assessments for measuring the accuracy of our emotional perceptiveness and how skillfully we send and receive emotional energy patterns. Extensive research has now proven how critical the so-called “soft skills” of managing human relationships are to the bottom line, and inaugurated a new era of emotionally-based personal and professional development.

We refer to emotional and social effectiveness (ESE) and refer to it as the ability to recognize and manage your own emotions and to recognize and respond effectively to those of others.  It includes understanding your social community from the “big picture” point of view and the ability to direct change as well as adapt to change.

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How to Meet Financial Worries: 10 Steps to Maintain Your Emotional Well-Being

June 16, 2009

Without the strength to endure the crisis, one will not see the opportunity within. It is within the process of
endurance that opportunity reveals itself. – Chin-Ning Chu

In these economic times….. How many times have we heard that phrase recently? Quite a few and it isn’t
going to stop soon. Being reminded of the current financial situation personally, nationally and world-wide is
useful. It is important to be informed personally and as a citizen. However dwelling on it by making financial
concerns the focus of your day or shutting down and getting downright cranky won’t help.

Managing financial responses is critical for yourself, your team and your organization. As professor Sigal
Barsade emphasized in the New York Times on October 19, 2008:

“It is very easy to “catch” anxiety through a process known as emotional contagion.”

Individual, managers, organizational leaders, in fact all of us, need to take responsibility to respond with a
focus on responsibility, opportunity, and possibility in order to move through this challenge with grace and
success. This behavior will also shorten the length of the hardships as it calls for building effective teams and
community as we find effective answers. Emotional and Social Intelligence

Healthy responses to your own financial challenge:

1. Start by taking care of yourself, turning to that which nourishes you and provides hope and perspective.

2. Second reach out and help someone who is less fortunate than you. Giving is healing.

3. Express gratitude on a regular basis – at least five times a day, notice what works and comment on it
out loud.

4. Take stock financially with an intention of acting with creative intention rather than with the plethora of
negatives that are available, such as anger, fear, anxiety, guilt, and so on.

5. Consult with your financial advisor or someone in your life who can help you think things through, put
this challenge in perspective and provide a reality check on your plan of action.

6. Tell yourself the truth. Stay informed and then bring in a healthy dose of optimism and another one of
reality testing. Be insistent on hope without being unrealistic. Your optimism will be more credible for
yourself and others when you include a plausibility check.

7. Take response – ability. Begin developing a plan of action. Pace yourself, give yourself time to
understand, consider options and then act.